Users can now fully work from home during the Covid-19 pandemic
Protect Your Business with our Voice Continuity System
NIDCIS is supporting businesses during the crisis by providing our voice continuity system for a special price, enabling employees to work seamlessly from home without interruption.
Make and receive phone calls for your extensions while employees are all working from home or if your on-premise PBX is down.
Don’t forward all your calls to a cell phone! Use our service instead! Using the 3CX mobile app on a smartphone, answer calls and transfer to colleagues without asking customers to call another number.
Take advantage of built in video conferencing to keep in touch
Easy access to video conferencing and collaboration tools for face-to-face virtual meetings with colleagues or clients.
Simple pricing with no contract. Prepay month to month.
- $100 setup fee, $100 a month up to 10 remote extensions.
- Additional extensions $10 a month.
- Cancel anytime (1 month minimum) Reactivating will incur additional setup fee.
Frequently Asked Questions
How does the system work?
- We setup a cloud hosted PBX and replicate your user extensions. Then your phone numbers will be forwarded to our temporary numbers.
How do my users setup and use the system?
- Extensions are easily provisioned using the 3CX mobile app and a QR code. A user can be setup within minutes. Answer, receive and transfer calls, even see another user’s call status.
Will callers know we are on a different phone system?
- Perhaps. The auto attendant and hold music will be different, but you will still retain internal transfer capabilities and outgoing caller id will show your main number.
Can we replicate existing inbound call routing?
- Under our setup agreement we can setup calls to ring to a simple auto attendant or single ring group.
Is call parking available?
- No, this is not a supported scenario while using the mobile app. Easily hold or transfer calls using the mobile app.
How many lines are available?
- Modern voice over IP systems do not use lines, but simultaneous connections (sim calls). 8 sim calls are included with this system. A sim call is defined as any incoming or outgoing call, or extension to extension call. Users do not need to choose a line to make an outgoing call.
What do I need to get started?
- Please verify that you are able to forward calls to an external number. Contact your current telephone service provider.
- Make sure users have an iPhone or Android smartphone with current operating system, or Windows or Mac PC’s with headsets.
Use your extension from anywhere
With the 3CX VoIP clients for Android and iOS you can take your extension wherever you go. 3CX delivers the one number concept meaning that you no longer have to give out your mobile number. Set your status so your colleagues can see whether or not you are available to take a call.
